http://www.kevinmd.com/blog/2013/01/speak-volumes-patients-opening-mouths.html
An interesting read re: body language, non-verbal communication; how multiple senses are used in the process.
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“Three abstractions: love, time, and death. Love, we all long for it; time, we all want more of it; and death, we fear”- from the movie; Collateral Beauty
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Those emotions we could justify were okay to feel, but those we could not justify were not.